Returns & Exchanges

At Boxo, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are here to ensure a hassle-free exchange or refund process.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the unworn clothing with original tags attached into the Boxo shipping box or any secure mailer.

3

Attach the Label

Download and print the prepaid shipping label from your email and securely affix it to the outside of your package.

4

Drop Off and Track

Hand your package to the designated courier and keep your tracking number handy until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing