Frequently Asked Questions

Everything you need to know about shopping with Boxo.

How do I determine my size?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific garment measurements listed.

What is your return policy?

Boxo offers a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

Do you ship internationally?

Yes, Boxo ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during checkout.

How should I care for my Boxo garments?

To ensure longevity, we recommend following the care label instructions on each piece. Most of our items prefer a cold wash and being laid flat to dry.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.